Language Resource Center Privacy Policy for SMS Messaging

Effective Date: 11-18-2024

At Language Resource Center, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which comply with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

1. Information We Collect

  • Phone Number: The mobile number provided during the opt-in process.
  • Message Interaction Data: Includes delivery status, response data, and message engagement rates.
  • Consent Data: Records of when and how you provided consent, including the opt-in method.

2. How We Use Your Information

  • To send SMS messages based on your preferences (e.g., promotional offers, updates, alerts).
  • To ensure compliance with federal regulations, including the TCPA.
  • To monitor and improve SMS services by tracking engagement metrics.

3. One-to-One Consent Requirement

Your consent applies to Language Resource Center only. It does not extend to third-party businesses unless explicitly stated and agreed upon.

4. Message Frequency and Data Rates

You will receive no more than 30 messages per week. Message and data rates may apply based on your carrier and plan.

5. Opt-Out Instructions

Reply “STOP” to any message to cease receiving further messages. Reply “HELP” for assistance or contact us at management@languagerc.com or 704 464 0016.

6. Data Sharing and Disclosure

We do not share or sell your information for marketing purposes. Data may be shared with trusted service providers for SMS delivery under strict confidentiality agreements.

7. Security of Your Information

We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure.

8. Record-Keeping and Proof of Consent

We maintain records of opt-ins and opt-outs, including timestamps and consent methods, in compliance with TCPA guidelines.

9. Changes to This Policy

We may update this policy at any time. Changes will be communicated via SMS or on our website.

10. Contact Us

Email: management@languagerc.com

Phone: 704 464 0016

Address: 4801 E. Independence Blvd, Charlotte, NC 28212, Suite 303

Language Resource Center SMS Terms and Conditions

Effective Date: 11-18-2024

1. Introduction

By opting into our SMS program, you agree to receive recurring text messages related to our services. By participating, you agree to these Terms and Conditions, compliant with the TCPA and FCC’s 2024 guidelines.

2. Opt-In Consent

Participation requires explicit one-to-one consent. Consent can be given via:

  • Web Form: Checking a labeled box during opt-in.
  • Text-to-Join: Texting the specified keyword to 704 464 0016.
  • Verbal or In-Person Consent: Documented verbal consent where applicable.

Consent is not a condition of purchase.

3. Message Frequency

You may receive up to 30 messages per week. Message and data rates may apply.

4. Opt-Out Process

Reply “STOP” to opt out at any time. Reply “HELP” for assistance or contact us directly.

5. Terms of Consent

Your consent is specific to Language Resource Center and does not extend to third parties without explicit agreement.

6. Privacy Policy

Your data is used per our Privacy Policy.

7. Message and Data Rates

Message and data rates may apply based on your mobile carrier.

8. Record-Keeping and Compliance

We maintain detailed opt-in and opt-out records in compliance with TCPA regulations.

9. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Updates will be communicated via SMS or our website.

10. Disclaimers and Liability Limitations

We are not responsible for delayed or undelivered messages. SMS services depend on your carrier and network provider.

11. Contact Information

Email: management@languagerc.com

Phone: 704 464 0016

Address: 4801 E. Independence Blvd, Charlotte, NC 28212, Suite 303